RoughJoe Some people report that whenever they put the mouse cursor over text or picture, it looks normal - to only return blurry again after moving the mouse away. 1) get with your Microsoft account team and ask them to put you in touch with other customers that have deployed Teams for the purpose of Telehealth. So there's nothing more to do than just wait until MS fixes the issue? May 26, 2022, by Your video show our error! For Teams one of the adjustments involved 'reduced video resolution'. May 01 2020 Has anyone had a similar issue, or knows how to fix this? Microsoft Stream (Classic) Video playback blurry Video playback blurry Discussion Options WOJE Occasional Contributor Jan 21 2019 07:07 AM Video playback blurry I want to use Stream as an e-Learning platform, I tried a short video for testing (20"), but this video is very blurry . by If the prompt appears, select Yes, open Settings, and then select Apply. Here is a video I put together showing this issue. Same issue with quality on PC and Mac still, but no problems with Zoom or Google Meets. Here are some examples of whereyou might experience this: You open an app on a display with a high resolution andthen move the app to another display that has a different resolution. I've seen those articles, but don't think they help me any. Stevee100 Is there some other test/log I should be running/looking at? A Microsoft customizable chat-based workspace. It will give you a detailed report of what the issue is. They can look at the logs and diagnose your issue. I tried to figured out, what is the problem. If I join from my iPhone/iPad, i have no issues. Turns out there are quite a few people apparently having focus issues with Microsoft webcams. 5.9K subscribers Subscribe 9.1K views 1 year ago Microsoft Teams In this video tutorial, you'll learn how to avoid the blurry effect using OBS virtual camera in Microsoft Teams, Zoom,. I have raised a feedback for you here. @jsquaredzJust a heads up that besides your own configuration this is most likely due to the "Awareness of Microsoft 365 temporary feature adjustments" due to the extensive increase of cloud services. Mar 10 2022 04:57 PM The same issue! Is your video quality in MS Teams still poor? June 20, 2017. When people are sharing their screens with me, it appears blurry on my new laptop. For reference, the workstation I'm using is a Ryzen 9 3900X with 64GB of RAM and a RTX 2080Ti with fibre gigabit coming in right under the desk and my colleagues' setups are similar. @jsquaredzI just installed Teams on Windows 10 pro and video is blurry. For more info, see Turn Focus assist on or off in Windows 10. May 01 2020 New comments cannot be posted and votes cannot be cast. May 01 2020 November 29, 2021, by anonymous-user Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. However, you can turn it off at any time. I've read a lot about this issue. I does puzzle me why on earth Teams would do this on my own end. https://microsoftteams.uservoice.com/forums/555103-public/suggestions/19096657-webcam-quality-is-very-low. If i just use it in teams directly, the output is 360 ish locally and remotely. SharePoint is just serving up the file buffered. The audio quality remains fine and the shared screen is . Jan 22 2019 You dock your laptop or tablet to a display that has a different resolution, and then you project in Second screen only mode. You connect remotelyto another PC, and the display for the PC youre connecting to has a different resolution than the one youre connecting from. I tried to use just the camera app in Windows10. Click here: shorturl.at/jnozH--- Does your screen look blurry or pixelated in Microsoft Teams? June 03, 2022, by by Our company has been phasing back-to-the-office this month. 2) get with your TAM (technical account manager) with your premier support contract if you have one, if not then use some of your software assurance premier incident credits > all to ask for an O365 Network performance assessment engagement. You must have Windows 10 (version 1803) installed to use the setting for fixing blurry apps automatically. - edited - edited by Ah, thanks for the tip. I know for some this is not the issue, but be sure your webcam is working right. More info about Internet Explorer and Microsoft Edge, https://techcommunity.microsoft.com/t5/microsoft-teams/poor-videos-during-teams/m-p/1290304, https://learn.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app, https://microsoftteams.uservoice.com/forums/555103-public/suggestions/19096657-webcam-quality-is-very-low. on Do Microsoft support monitor this community/forum? on Zoom video conferencing works fine, so why won't Teams? Then, click on the 'Apply background effects' option from the overlay menu. Teams powerpoint sharing video quality. For more info about how to do this, see Make older programs compatible with this version of Windows. I was able to work around this by saving my recording in a AVI format and when I uploaded that, the system provided the 1080p playback. Doesnt make any sense to alter it on the client side right? Virtual backgrounds in Microsoft Teams Create a virtual meeting space that keeps the focus on the conversation, shows your personality, and enhances collaboration. No settings unfortunately. I set it to 16:9 and zoom things in on my screen whenever I am sharing though. @wfGTI stumbled onto this thread while looking for fixes. If this issue or something similar is happening to you, try the steps in this video to resolve this issue. 5 GB of cloud storage per user. 12:16 AM 05:51 AM. Just need to wait patiently for it to make its way into the release version. If the prompt doesnt appear, in the search box on the taskbar,type advanced scaling settings and select Fix apps that are blurry. 06:58 AM New: Microsoft Teams Premium, the better way to meet on You should reach out to your Office 365 administrator. Background images are currently limited to PC and Mac clients. In my demo, the video was lagging. The backgrounds window will appear on the right side of the screen-scroll through all the options Microsoft has provided, apply the virtual background or blurring option you want ( Figure D . Jan 22 2019 https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/(i am the one posting the xplit detail in that thread). We usually use the MS TEAMS, but we use sometimes Zoom. I would recommend 2 things that are not technical related if you have solid hardware on your endpoints already. 05:22 PM Minimize distractions and disruptions in virtual meetings with background blur. How do I change my Microsoft Teams background? Hi @adam deltingerthanks for the response. Jan 22 2021 During the screen sharing, do other participants are present? The notification to fix blurry apps depends on the app and might still appear. How does the background effects feature work. Thank you Chris. August 03, 2021. Find out more about the Microsoft MVP Award Program. Have the same problem whether using teams desktop app or web client. Mar 10 2022 Stevee100 Unlimited chat with coworkers and customers. on I am having this issue too. Awareness of Microsoft 365 temporary feature adjustments" due to the extensive increase of cloud services. May need to switch to YouTube. Discover more. Video calling makes connecting virtually almost as much fun as being there. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. May 01 2020 This Windows 10 feature enables you to manage when notifications appear. - edited @CW1981 Sorry you are having problems. Teams uses AI and your devices camera to isolate your silhouette from the background around you and apply all the necessary details to transform your background into a new setting. Either dshow has a bug or the teams client. Thanks, Leon. @jsquaredz- The issue seems far more severe with high quality cameras. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. After about 25" it changes to an acceptable quality, not good for an 30" video Where are you based? Teams also supports background blur on iOS devices. I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. The following table shows how Teams use bandwidth for your reference: Thank you for the link. Line Meeting with 720p quiality using the same cam on the same device. Thank you for your valued time in responding. Zoom = perfect, Teams = not useable. Microsoft Teams adjust the video quality according to your network speed and connection. Aargh. I found many customers have the same issue in Microsoft Teams. Re: Increase video quality for screen sharing. When I looked into it my user, probably me in testing and got side tracked, was set to a lower bandwidth policy. Turn the notification about blurry apps on or off. Figured out a workaround, but kind of category creepy: Has a few drawbacks, I admit, but at least works somehow. By removing distracting details in the background, the focus remains on the subject in the foreground. ? August 03, 2021. Sharing best practices for building any app with .NET. this quality is not acceptable. What is the recommended size if Im uploading my own custom images to Microsoft? 04:18 AM I mean I agree to have this option under control, and I can see you are in a company with excellent hardware, but at least for most giant company I know, still not have/need that. ZOOM with 720p using the same cam on the same device. Do you know if Microsoft support monitor this forum? Com'on MSF! -- I think MS needs to actually improve their app itself. Stream is encoded in 6 second bursts and it is a known issue that the first 6-18 seconds can be blurry. Same exact experience with teams. 12:19 AM. Can Microsoft enable a higher quality video mode to make Teams competitive with less convenient streaming software? Are there any special requirements the video needs to fulfill? Video was poor and audio was choppy. Try it with Zoom and you will see how much better it looks. Here is a video I put together showing this issue. FYI, just downloaded zoom, and tested with 3 users and video quality is perfect, as you'd expect - so this doesn't seem to be a bandwidth issue, but a specific issue with Teams ? The shared screen is so blurry. We've been in this holding pattern of the upgrade since March. If platform scaling is such a huge problem, then stop trying to get everything hosted in the cloud. Then let them share 4k all they want, and scale out those appliances as needed. Are there any settings in MS Teams or the Office or Teams Control Center that I may have overlooked? https://youtu.be/aW3U16OKTiA View best response Labels: Why has the moderator marked this thread as having a solution, clearing the cache does not work and there is no-one in this thread that has confirmed it as a fix! @LorenBxThanks for responding. Which Windows operating system am I running? If we share at native resolution, nobody can see what we are sharing. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. We are awaiting our analysis as I type. May 01 2020 05:00 PM. 4K camera has in teams a very bad quality. Teams also supports background blur on iOS devices. @Paulo247@jsquaredz and all: There are a couple of Uservoice items listed here for this topic. September 30, 2022, by This is blurry camera on Microsoft Team. And just to be sure: my camera quality is, such as yours, also perfect when using Zoom or Windows 10 Camera app. I am using a Logitech 922 PRO HD Stream. I have tried the cache resolution, that did nothing. by I've run the Skype for Business Network Assessment tool mentioned in one of your links, and all tests complete successfully - all ports open. No matter where, except far away, the focus perfect for a moment but would lock in position out of focus. We also have fiber optic internet. Could be a few things to check here. Playing same Video from SharePoint works perfect why not from the video-platform (Video or Stream)? Hi all, I recently got a new work laptop (HP EliteBook 840 G7). I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. Thank you guys so much for your thoughts, ideas and support. All that being said, i do love teams. https://learn.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app. Image quality from Brio in the Win 10 camera app is excellent at any resolution and image quality in Zoom is also really good. Sharing best practices for building any app with .NET. It's just below the video image. That's pretty bad. I encourage you to find the one that applies to your situation (or add a new one) so others can also vote for these improvements:https://microsoftteams.uservoice.com/, Sep 30 2020 We do have a couple of Microsoft Gold Partners I can reach out to. Ive actually tried to push the video directly and through OBS and I can tell the quality from the camera is perfect like the zoom video shows. @jsquaredzIn a test late last night with backgrounds if I was the only one in the meeting my onscreen image was lower res and background was super low res but as soon as I connected another user a few seconds later the image for both remote and myself was much sharper, I'd say probably 1080p. This Windows 10 feature enables you to manage when notifications appear. But that was already clear, I guess. Should I avoid the desktop app?All thoughts / solutions welcome. Find out more about the Microsoft MVP Award Program. Call analytics and Vad for example! We gladly put the money back into creating helpful content for our channel. I've had a good experience with uploaded content on Stream, so it should be able to render at or near same quality. Find out more about the Microsoft MVP Award Program. If i open Teams in the browser, i have a good quality. Everything appears blurry and hard to read. Windows 10 (version 1803 or later) can try to fix this automatically, so apps dont appear blurry. Thats not the case. My Brio 4K camera produces a very blurry image - even when I change the settings using the Logitech Camera Settings app down to 720p (not sure how this setting actually works technically). Zoom fully supports screen sharing in 4K monitors. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. It's a just 2,2Mb mp4 file, this should be no problem? YOU ARE NOT ALONE!I'm working also for a huge software company and most of us have screens with a higher resolution (higher than 1080p) And doing a longer screen sharing session with Microsoft Teams is really a pain! Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. After a couple weeks of running the laptops you will work with the PFE (premier field engineer) to upload the data from each computer > then go through a very detailed analysis. MP4 as the format unfortunately won't say much. All of our company issued user devices exceed the hardware requirements, I got a response from Microsoft Teams Support: Microsoft has reduced their bandwidth and quality settings to 720p or less in some cases with the surge of usage due to corona virus. It would be nice to see real people and not minecraft villagers :). Social Media JOB OPPORTUNITIES! I think Ive figured out that no matter if you have one or two people on teams uses a fixed low definition stream. I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. Would the video improve if we completed the upgrade switch to Teams? Go to your meeting controls and select More actions > Apply background effects . When setting up your video and audio before joining a Teams meeting, select background effects. Also I bet region might have some effect there. Please MS fix this asap. We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users. Please MS fix this asap. Using screen capturedirectly in MS Stream was fixing my problem, works perfectly! Compared to Zoom the screen sharing experience of Microsoft Teams is simply horrible. May 31, 2022. We have been holding off on switching from Skype for Business to Teams for our videoconferencing and telehealth due to the poor video quality. 06:59 AM. We've tried with 5 users and the video quality is poor - not high definition at all, very blurry and/or blocky. The Local version of the video changes depending on the source. It turns out it was back focusing terribly (focused behind me by at least a foot or two). Thanks for the feedback. unfortunately our videos need to be edited (confidential info blurred out etc) so we use screen recording software to capture the recordings. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. 2. Very confusing but I need to know this will be reliable. I'm trying to use Teams for internal team video call meetings (located in the same building, different offices, same network & internet connection). Stay connected to people even when youre apart. This will open a 'Background settings' panel to the right. (Work from home | No. Observe the focus process. This is most likely due to the awareness of Microsoft 365 temporary feature adjustments" due to very extensive increase in the cloud services during the pandemic. Is it poor Teams application? Let me explain. I discovered it by using the Windows 10 Camera app and doing some testing. What are the system requirements for background effects in Teams? Persistent Poor Audio/Video Quality when Speaking on MS Teams meeting despite ample bandwidth, Turned off hardware acceleration on PC and Mac - no difference, Reinstalled in PC and Mac - no difference. 08:58 AM 12:14 AM, Same issue here: Uploaded a recorded screen session, with. The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. Background effects are currently available for PC and Mac client applications. ---*We may earn a commission from products purchased through our links. The next being what size screen are you viewing on. Make older programs compatible with this version of Windows, Turn Focus assist on or off in Windows 10. Sep 30 2020 Youll see zoom is using more bandwidth and streaming HD video. Starting the same video from SharePoint works fine Jan 22 2019 I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. seanpenrose Unlimited one-to-one meetings for up to 30 hours. Did you find a solution? I understand that Skype for Business and Teams are different applications but I'm confused as to why SfB video on the same network would be sharp, and clear with good clarity and quality and Teams is fuzzy and unclear. Re: Poor video quality with ample bandwidth. - edited On a desktop selectBackground filters. There is no workaround for OBS that I am aware of. I am trying to create how-to videos for my college and when I upload a MP4 video file to Stream, it give me just the 360p playback quality. I would also like to have the 720p available for users who have bottom of the barrel internet, but at least for now I was able to get the 1080p. Ive tried enabling/disabling accelerated GPU, clearing cache from Local AppData and restarting the Teams app. Go to Teams Settings > General and check the checkbox for disable the gpu hardware acceleration then restart your teams. MS Team force the poorest 360p video quality without any option for user to select a better setting. In Fix scaling for apps,turn onLet Windows try to fix apps so theyre not blurry. So, in conclusion our bandwidth is not the issue with the poor video quality with Teams. You'll appear nice and clear while everything behind you is subtly concealed. 05:50 AM on This is an incredibly detailed assessment of your path to O365 and back from a maximum of 6 laptops (that you can put anywhere in your network). Increase video quality for screen sharing. Thank you! Find out more about the Microsoft MVP Award Program. I am using a Logitech c922. When using teams as just audio and video - the quality is absolutely fine - everything is very clear. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. They can get you in contact with another custom and collaborate on how they got it setup and any technical configuration changes they needed to make. There has been calls for this online for a long time about going beyond 1080p - for example, to 4k. Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. @jsquaredzI've discovered that my webcam (Microsoft LifeCam Studio) was the primary reason my video was bad. My Surface Pro cam works really well, Standard 720p or 1080 webcams seem to work quite well. Please MS fix this asap. I dunno, check your bit-rate in the bottom right, see what it's set too, maybe your connection is keeping it from using higher bit-rate since it's playing through a streaming service. Please MS fix this asap. They do swing by now and then but Id suggest creating a ticket instead and sort this out in that case, I have exactly the same experience. Even the other end see a mindcraft view. Do you have any details on Bandwidth values for Teams-PSTN Calls. I would just test with a higher end video and see what happens and go from there. On your mobile device, selectBackground effects. Personalize your meeting experience by uploading your own images, such as your company logo, favorite sports team, or dream vacation destination. May 26, 2022, by If apps appear blurry or if a notification about blurry apps appears on your main display, follow these steps: Do one of the following, depending on whetheryou're prompted with "Fix apps that are blurry?". Create a virtual meeting space that keeps the focus on the conversation, shows your personality, and enhances collaboration. Jun 30 2020 It would be really nice to share in some higher resolution so we can stop going through these hoops to use MS Teams. Here is a video I put together showing this issue. On your mobile device selectDoneto approve the background. E.g. 07:13 PM. The first being what size screen are you sharing from. NO! SelectBlurto blur your background, choose an image provided by Teams, or upload your own photo. I haven't noticed an update regarding this since the previous message (MC207439) so as far as I know it's still reduced. The video is very blurry after the background effect is enabled. Teams is designed to give the best audio, video, and content sharing experience regardless of your network conditions. The question reads like it could have come from us. Maybe a problem of the region? Check your task manager to see what bandwidth teams is using while youre on a call then do the same with zoom. but even after hours it is available at Stream with 360p only. I answered my own question. But it will be max 720P in teams. For the best experience with custom backgrounds, we recommend uploading images with an aspect ratio of 16:9 and a resolution of at least 1920 x 1080 if possible. Have the same problem. The problems could be solved when you deleting the cache of Teams! Whether or not youve had blurry apps or have seen a notification about blurry apps, you can choose to turn this feature on or off any time. on [SOLVED]: MS Teams Video quality is terrible, Re: [SOLVED]: MS Teams Video quality is terrible. I am using xsplit vcam and xplit broadcaster and worked with their support to understand how their apps offer the stream to the team client. Bandwidth is fine, we're only using with 4 users so I'm sure we're not hitting the (6000?) You can dig into the calls from here and see what it says about the quality, This is not any official Microsoft support forum, no! Gigabit download and 50mbps upload. This is really annoying, especially if it's working in US region and not in Central or West Europe?! Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. 02:40 AM. Quickly present a more professional setting. Unlimited group meetings for up to 60 minutes. Sounds like Microsoft tried to get too smart with the AI which needs to be dialed back! I'm a huge fan of Microsoft. :). https://docs.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-d https://docs.microsoft.com/en-us/microsoftteams/upgrade-prepare-environment-prepare-network. Get together virtually anytime and anywherewith a video conference. Turn the setting for fixing blurry apps on or off manually. Are you able to provide the same bandwidth scenarios for Skype for Business for comparison? The way to test, if your camera isn't fixed focus, is to put your hand about 6 - 10 inches from the camera, wait for it to try to focus, move the hand back another six inches and repeat. DAZachHoiberg You are right that the current limit is 1080p resolution as per Microsoft documentation. Until they upgrade to meet demand or people go back to normal life we won't be able to really get solid video through the service for a bit, Refer : https://techcommunity.microsoft.com/t5/microsoft-teams/poor-videos-during-teams/m-p/1290304. Of course I tested a bigger video with high resolution, but there was the same problem. Mine is. For me it is unbelievable that not more Microsoft Teams users are complaining about that. Up to 100 participants per meeting. Start a video call and invite anyone to join, even if theyre not on Microsoft Teams. February 01, 2023, by In the search box on the taskbar, type advanced scaling settings and select Fix apps that are blurry.