Please note that any request of this nature should be advised at the time of booking and confirmed in writing at least 45 days prior to your sail date. Governments and public authorities continue to develop their policies and change their rules. A contract will exist at this point, even if we are unable to confirm your flight details at that time. Please note: Celebrity Xpedition Class ships do not have any staterooms that will accommodate wheelchairs or facilities needed by guests who are dependent on oxygen or requiring oxygen therapy. Even in the above cases, only if the amount of the increase in our costs exceeds 2% of the total cost of your holiday (excluding any amendment charges), will we levy a surcharge. The prices shown in this brochure show from prices. You must accordingly check your e-documents very carefully immediately upon receipt for confirmation of correct flight times. Proof of legal guardianship is also required where there is a minor travelling with their legal guardian. Once your airline tickets have been issued, you must travel as per the itinerary in sequence as originally booked. You must ensure that you are medically and physically fit for travel, and that such travelling will not endanger yourself or anyone else. Individual staterooms can be booked by married couples whose minimum age is sixteen (proof of marriage is required at time of booking). We need to pass on your personal details to the companies and organisations that need to know them so that your holiday can be provided (for example your airline, hotel, the ship operator, other supplier, credit/debit card company or bank). 3.2 What class of flight seat/ticket is booked? We shall notify you and seek your consent prior to confirming your booking of any variation in any published booking terms, including changes to your deposit or cost of travel. Whilst we and our suppliers will endeavour to meet reasonable special requests, we regret we cannot guarantee that we/the supplier will be able to do so. General information on travel vaccinations and a travel health checklist is available on the NHS website. Further travel advice can be found on www.fitfortravel.scot.nhs.uk and www.nathnac.org. Information on health is also contained in the Department of Health leaflet T6 (Health Advice for Travellers) available from your local Department of Health Office and most Post Offices. The combination of travel services offered to you is a package within the meaning of Directive (EU) 2015/2302 as enacted into English law. Any claims covered under The Athens Convention must be made within the time limits set out in The Athens Convention. Please note Carriers COVID-19 Policies and Procedures may impose certain restrictions on shore excursions relating to participation, location, time, eligible venues and persons with whom a guest may come into contact, as well as restrictions on the number of guests going ashore. Please also note that where you are building your own package some flights may not necessarily return to the same airport in the UK e.g. Given that the transfer and amendment fees are both non-refundable, we would recommend that these amounts are collected from the guest at the time the changes are made, as they will be charged to the booking as part of any cancellation. We cannot guarantee and do not make any representations as to the accuracy of any information given by us or local operators in relation to such activities or about the resorts/area/location you are visiting generally (except where this concerns the services which will form part of your contract) or that any particular excursion or activity which does not form part of our contract will take place, or the way in which it will take place, as these services are not under our control. For all potential guests considering cruising with Celebrity Cruises, please feel free to make contact with us in advance of making a booking to discuss with us any special needs. If we consider that, because of your special needs, your chosen holiday may be unsuitable, we will advise you as soon as possible after you have provided information to us about your and assess any possible alternatives. Please check our website for full details. From overseas, additional call charges may apply). We would strongly recommend that you contact your travel agent or an independent insurance broker for details of suitable policies. By using, participating in, engaging, or booking a shore excursion you accept these risks and agree that Celebrity Cruises, Carrier, its employees, directors, agents, contractors and third party operators are not liable to any claim you, your dependents or legal representatives (except where we have been negligence) for, breach of contract or statute or statutory duty resulting in personal injury or death, any direct/indirect or consequential loss or damage including without limitation of financial loss (such as loss of profits or use of capital or revenue or otherwise),or for any punitive, exemplary, special or incidental loss or damage whether such liability arises in contract, tort , equity, from its supply of the shore excursions. We will not be responsible for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: The act(s) and/or omission(s) of the person(s) affected or any member(s) of their party; or, The act(s) and/or omission(s) of a third party not connected with the provision of your holiday and which were unforeseeable or unavoidable; or, An event or circumstances which we or the supplier of the services could not have foreseen or avoided even if taking all reasonable care; or, The act and/or omission(s) of any person(s) who at the time of the alleged act or omission was not acting lawfully and performing duties or services on our specific instructions, and/or within the course of either their employment or their engagement directly by us; or. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. . make the full payment by the December 31, 2022 deadline. We cannot accept any bookings which are conditional on your preferred seating being or becoming available before departure. However, at the end of the entire process, it acknowledged my payment but indicated that I still owed a little over $300, which was the exact amount of the gratuities for the cruise. Celebrity Cruises Inc. and RCL Cruises Ltd are both members of ABTA with membership numbers Y4358 and L8357/Y3001 respectively. Celebrity Cruises; Cruise Critic Community. )Guest Drone Policy: 1. All guests should ensure they have appropriate personal travel and medical insurance before departure. 2023 Celebrity Cruises, Inc. If however you make a booking for a fly cruise holiday by calling our call centre, we will send the Confirmation Invoice and ATOL certificate to you by post or, if you confirm your email address to us at the time of making a telephone booking, we will send these documents to you immediately by email. All flights are also subject to the following conditions: All flights are subject to availability and the conditions of carriage of the applicable airline which may be viewed on the airlines dedicated website or are available on request. Key rights under Directive (EU) 2015/2302 shall be available for your review at, https://www.celebritycruises.com/gb/eu-package-notice/key-rights, GUEST HEALTH SAFETY AND CONDUCT POLICY, AND OTHER POLICIES, It shall be a condition of boarding and remaining on-board any of our ships that all guests throughout their stay comply with our Guest Health Safety and Conduct Policy (Guest Conduct Policy). Please Note: any dispute or claim arising out of a shore excursion must be brought against the local excursion operator, however if such dispute or claim is made against a Royal Caribbean contracting entity, it must be brought in the Courts of England and Wales, in accordance with laws of England and Wales who shall have sole jurisdiction over such dispute or claim. If you feel that any of the activities mentioned, which are not part of our contract, are vital to the enjoyment of your holiday, write to us immediately and we will tell you the latest known situation. For this deposit, the cruise line will require that you pay either a flat rate, anywhere from $100 to $1,000 per person, or a percentage of your final fare, anywhere from 10% to 25%. We are entitled to assume you do not object to our doing any of the things mentioned in this statement unless you tell us otherwise in writing. In the event you wish to transfer your booking to another party, you must notify us in writing at least 7 days prior to the departure date. For ships originating in Europe, Asia, Australia and South America the minimum drinking age limit is eighteen (18). Norwegian Cruise Line recently extended its final payment deadline through April 30, 2022, and to 60 days rather than the previous 160 days before sailing. 1.3 What information must I provide to you and why? Final Payment Date? - Celebrity Cruises - Cruise Critic Community Whilst every effort is made to ensure the accuracy of the brochure and prices at the time of printing, regrettably errors do occasionally occur. Special sailings require final payment 90 to 105 days in advance of your scheduled sail date. Posted August 3, 2010. Information on health requirements is also contained in the UK Department of Health leaflet T6 (Health Advice for Travellers) available from your local Department of Health Office and most Post Offices, and on the UK Government website at www.gov.uk/foreign-travel-advice. Beginning 4/1/2022 it reverts back to the 90 day window. Celebrity Cruises: Payments and Refunds - Vacations To Go The maximum we or the airline will have to pay you in the event of any damage, destruction, delay or loss of luggage or property is the most which is payable under the relevant international convention or regulation. Experience, Learn, Connect with Three Distinct Programs Application Deadline: February 17, 2023 Program Fee Final Due Date: March 15, 2023 Program Fee: $4,895 ($4,495 if paid by Dec. . 5.6 Can you refuse to allow me to travel? The airline and flight routing may differ from the original assignment due to this name change. All bookings are subject to these booking conditions. You must comply with our Guest Health, Safety and Conduct Policy (also called Guest Conduct Policy) while onboard. We are not able to offer flight only bookings. To ensure a healthy sailing, we may also request that guests who arrive at check in and are showing symptoms of gastrointestinal type illness or other illnesses that spread easily from person to person, may be asked following consultation with our medical staff to reschedule their cruise. Please note any changes you make to your booking may result in a change in price explained in section 1.11 below. Please consult your travel agent or us directly for deposit, payment, cancellation and other information. Emergency exit seats will therefore only ever be assigned at the discretion of the airline at check-in. Some airfares may require full payment at time of booking, which may be non-refundable. If you have booked a cruise to the Galapagos Islands onboard a Celebrity Xpedition Class ship, please note that air carriers flying between Quito and Baltra typically limit the baggage allowance per guest to one checked piece of luggage not exceeding 20kgs and a small carry-on bag. Please note: The date of departure means the date the arrangements you have booked with us . Please review the Guest Conduct Policy at https://www.celebritycruises.com/gb/terms-and-conditions or contact your local booking office for further details in advance of travel. We store these images for a short time in case they are needed by investigative authorities. Please submit your dietary request in writing at least 90 days prior to your sail date giving as much detail as possible as to your particular requirements. Should your needs change after booking or you become aware that you need assistance as described above you must notify us immediately and we will make reasonable efforts to assist you at that time. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. Any delay in providing us with these details will prevent us from being able to issue tickets. Please note that any sensitive personal information you provide to us will be treated in the strictest confidence. Guests with flights booked via Celebrity Cruises should also contact our Guest Relations team on-board who will be able to assist. Subject to availability and paying any applicable difference in price, you can arrive in style by upgrading your flight. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. Celebrity Cruises Inc. and RCL Cruises Ltd both hold an Air Travel Organisers Licence (ATOL number 10486 and 10372 respectively) issued by the Civil Aviation Authority (CAA). Where there is a price error, we will advise you and give you the opportunity to either pay the correct price or cancel your booking. Ships' Registry: Malta and Ecuador. https://www.celebritycruises.com/gb/privacy-policy. Celebrity Cruises. Our contact details for our Customer Relations Department Tel: 01932 834127 Email: customerrelationsuk@celebritycruises.com. The travel organisers own booking conditions will apply to your contract. Boarding times can vary by itinerary and by stateroom number, please check your e-docs. If you do not tell us that you wish to choose either of these options within this period of time, we are entitled to assume that you do not wish to do so and will pay the surcharge. We cannot accept any liability for any delay, which is due to any of the reasons set out in section 5.7 below (which includes the behaviour of any passenger on the flight who for example fails to check-in or board on time). Except where we specifically say otherwise in these terms and conditions, we cannot accept any liability or pay any compensation where your holiday and/or any other services we have promised to arrange or provide cannot be provided at all, or as promised or you otherwise suffer any damage or loss (as more fully described in section 5.7 above) as a result of circumstances which are outside our control (force majeure). This is to ensure that we are given the opportunity to address and to attempt to resolve any issue you raise. In addition, we will only be responsible for acts or omissions of our employees, servants or agents if they were at the time of the alleged act or omission acting lawfully and performing duties or services on our specific instructions, and within the course of either their employment or their engagement by us. The changed arrangements will then be treated as a new booking. By continuing to browse the site, you agree to the use of cookies. However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these booking conditions to consumers who have a contract with us. Royal Caribbean pushes back final payment for April and May 2022 cruises 2.6 What are the passport and visa requirements for my holiday? You will be required to pay any outstanding balance due (if any) directly to us (or any other travel agent nominated by us) in accordance with these booking conditions in order to receive your holiday. Not meeting any special request for any reason will not be a breach of contract. Where you book a fly cruise holiday through a travel agent, your travel agent shall provide you with the ATOL Certificate either on our behalf or on its own account. Copies will be available from our suppliers. dtsc org chart. Careers. Enterprise. Xfl 2022 teams. malaysia phone A. Guests affected by reduced mobility, disability or a medical condition should advise us of how this may affect them and where appropriate, such guests should consider travelling with someone who can provide necessary assistance. If you have booked a cruise-only holiday with us you should expect to receive from the travel agent a confirmation invoice issued by us, which shows that we are responsible for the cruise part of your holiday only. Book now for the best price and offer guaranteed from 150pp deposit. Please note: The ability to pre-book your seats and complete online check-in varies between airlines and ticket class. Occasionally, we have to make changes to the brochure and other details both before, and after, bookings have been confirmed and, even more rarely, cancel confirmed bookings. See also sections 4.3, 5.2 and 5.6 below. Celebrity Cruises' cancellation . There may be a requirement to carry out maintenance/building works on your cruise/hotel. Affluent Media Group, a Dotdash Meredith company. ABTA and ABTA members help holiday makers get the most from their travel and assist them when things do not go according to plan. Please note, the transfer fee is a non-refundable amount, which will be included in any cancellation charges as detailed in section 1.10 above. To book your chosen holiday, contact one of our Personal Cruise Consultants on 0344 493 2043 (calls cost 7p per minute plus your local network access charge), book online at https://www.celebritycruises.com/gb or visit one of our authorised travel agents. We promise to respond in most cases to your request within a month of receiving your written request and in some cases may be permitted to charge a fee. How far out if final payment due? Deadlines for cruise deposits, payments & refunds (cheat sheet) 1. Final payment due date - Celebrity Cruises - Cruise Critic Community The payment schedule for groups is different from that of individuals. You must have travel insurance which covers your medical care, quarantine and repatriation in the event that you contract COVID-19. For any claim involving death or personal injury or delay of or loss of or damage to luggage the only liability we have to you is in accordance with The Athens Convention. The exception to this is where the claim or complaint concerns the absence of a safety feature, which might lead a reasonable holidaymaker to refuse to take the holiday in question. We would also like to store and use your personal details for future marketing purposes, (for example sending you a brochure or details of a promotion). Very rarely, we may be forced by force majeure (see section 5.10 below) to change or terminate your holiday after departure but before the scheduled end of your time away. Royal Caribbean is not liable or responsible for any illness, injury or death of any passenger or for any damage to, or loss of any luggage or other personal possessions of any passenger arising out of or in connection with travelling and alighting on the tenders, as these services are not under our control. Celebrity Cruises, AquaClass, Celebrity Select Dining, Celebrity Escapes, CelebrityLife, Apex, Constellation, Eclipse, Edge, Equinox, Flora, Hot Glass Show, iLounge, Infinity, Millennium, Michaels Club, Qsine, Reflection, SeaPass, Silhouette, Solstice, Summit, Xpedition are trade/service/registered marks of Celebrity Cruises Inc.Ships registered in Malta and Ecuador.
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