(Sales might work too, you just want someone who can take your payment). Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. One of our team members will walk you through the payment process and answer any questions you may have. Note: I recorded both Sprint phone conversations. Re: Sprint sent account to collections, Convergent Outsourcing. Who is Convergent Outsourcing? Received notice of debt collection. Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. Sprint sent account to collections, Convergent Outsourcing. I'm down to one last account, and would like some guidance on how to tackle it. Convergent Outsourcing, Inc. is a third party debt collection agency and member of ACA International with over 60 years of experience in the collections industry. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. I just got an email from Convergent with a letter attached stating that they've requested all deletion of this trade line from all. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Never make an agreement with a debt collection agency over the phone. At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable. Corporate Advocacy Program: How to repair your business reputation. Were available to help by phone at 1-800-444-8485 or online through our contact form. GO over it with them and see what they got. Sprint and Convergent Outsourcing Success? - myFICO Forums - 4763742 I let him know I didnt make this bill. I'm just thankful to knock another baddie off my reports! We have reviewed the complaint and the related matter. Except when it drops off the credit report. They are more diverse with the types of debts they collect than most collection agencies. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. Cloud Minnesota, Convergent Outsourcing, Inc. Bothersome Calls Apparently From Convergent Outsourcing Renton Washington, CONVERGENT OUTSOURCING. But, I believe that a majority of the amount that they are claiming that I owe is due to an early termination fee - on an ipad account that I don't believe I terminated early (i.e. For example, you may have a baby on the way or want to apply for a mortgage. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Be the first one to find this review helpful. Maryland Residents: This agency is licensed as NMLS ID # 930053. I was stunned. Have anyone dealt with sprint/ convergent outsourcing in the past? My payment to CO is on the 15th of this month. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. IF they said yes, it would be deleted, confirm with them again after paying. To find the most relevant information concerning collections or credit card inquiries, please visit: https://money.com/how-to-remove-collections-from-credit-report/ or https://money.com/get-items-removed-from-credit-report/, Money Group, LLC They wont respond to anything but complaints saying they have validated it which is a complete lie. I would discuss with them there was no contract. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. I just want to know who to pay to make sure things are taken off of my reports. Convergent was adamant about not removing but Sprint was fast acting and informed them to remove the account. Has your experience with this business or person been good? All rights reserved. If Sprint sold it, you may have gave Sprint free money as they have no legal right to collect anymore but still legally owe Convergent. Originating in 1950, its current headquarters are in Renton, Washington. Check your credit report 30 days after you make your first payment. SAVE THE CHAT! More details on software and accessibility are available at WebAIM.org. Convergent Outsourcing, Inc. is a debt collection agency. Is Convergent Outsourcing legit or a scam? Maryland Residents: This agency is licensed as NMLS ID # 930053. So I wonder what step to take to file a claim against this company. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. At this time, we can only discuss payment plans over the phone. Convergent Outsourcing does not buy or own your debt. Remove Convergent Outsourcing From Credit Report The records of Verizon Wireless show that your balance of $38.63 is due in full. I owe 1,700. Sorry to hear. They are now reporting the account as $0 balance but refuse to remove the account . My ultimate goal is to get the collection account off of my credit reports. geez that hurt but the future right? The agencies are much more likely to sue now then in the past, even over small debts. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. They told me to contact their collections people. They're trying to collect $2,200.39 of which I have no idea what this is. Addtnl phone number: (877) 231-8886, states this Midland Credit Management has offices at 2365 Northside Drive, Suite 300, San Diego, CA but direct payments to Los Angeles, CA . Our company complies with the standards outlined in the FDCPA and values both professionalism and customer service. Sign up to receive our free weekly newsletter. Further information is available in our FICO Data Privacy Policy. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. Wait. For more information about reviews on ConsumerAffairs.com please visit our I don't dispute that I ever had a Sprint account. Renton Washington, Convergent-Tex Convergent Outsourcing, Inc., a/k/a Midland Funding, LLC, d/b/a Midland Credit Management, Inc., in Los Angeles, CA 90060-0578 stating original Creditor - Capital One Bank (USA), N.A. Bryan Sankey - Sprint Trainer - Convergent Outsourcing - ZoomInfo In business since 1950, Convergent is one of Americas leading collections agencies. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. It depends on how much they gave access to their system to Convergent. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. Hence, the persistent phone calls and emails. Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Start by offering to pay Convergent Outsourcing half of the amount you owe and negotiate from there. I never spoke to them again. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. I got a letter stating I owed monies to Sprint. How do I setup a payment plan? Doubt they will remove it. If the collections debt is paid there would be nothing to put on the credit. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. If a CA buys a debt they can report as if they were the OC. Press question mark to learn the rest of the keyboard shortcuts. Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. How to Tell if it's a Debt Collection Scam - ConvergentUSA Phone calls must be made during "reasonable hours" only. The account is in the amount of $621. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. They sent my acc. Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. Work with Sprint directly if they still own the debt. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. Least it wont be counted as owed any longer and can age off in time. I HAVE NEVER OWN A TOYOTA! Guaynabo, PR 00968. this link is to an external site that may or may not meet accessibility guidelines. It took a few people and tries but they are finally deleting. Further information is available in our FICO Data Privacy Policy. @new_earthThank you for sharing. If they don't, the collection agency may just update it to paid/$0 balance and it will remain on your credit reports for 7 years from the DOFD. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751. Sprint sent account to collections with Convergent Outsourcing - reddit If this is the case, consider contacting a professional credit repair company. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. There, you will be able to submit your phone number to our Do Not Call list. We also understand that you may be hesitant to give your information over the phone or online. If reporting correctly, it can stay on reports for 7 years from DOFD. They're worthless and cowardly, and I hope anyone reading this doesn't have to deal with these bottom feeders. The original creditor is Sprint (cell phone company). File your review. Payment FAQs How do I find my account number? For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. All rights reserved. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Estimated amount consumers saved since 1997: $15,590,010,907. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.. (sprint re-adding the collection is the unsure part) Not gonna say 100% but this is how it worked with T-Mo.. So i tried a lot and they wont do PFD, should i just pay to sprint and they would just have to delete the collections from my report ? After you submit your information, calls to your number will stop within 24 hours. If everyone got a successful deletion after missing a payment for any reason. This is your right under the FDCPA. Convergent Outsourcing is a legitimate debt collection company. They told me that I am in debt to Sprint for over $300 https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. Suite 100 Renton, WA 98057, Phone number: 800-444-8485 Website: http://www.convergentusa.com/. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. Convergent Outsourcing, Inc. is a debt collection agency. People would take advantge of it, skip a payment, and get a deletion. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. thanks, just paid it. Press J to jump to the feed. I have a collections account being reported by "Convergent Outsourcing". I asked them if I paid it or settled it if theyd removed it completely, Pay for deletion. All rights reserved. Phone 2 hrs, transferred numerous times and then they hang up! When a debt collector contacts them, many consumers are unaware that the FDCPA provides protection from this kind of abuse. If there is no email on file, the consumer will be mailed a copy of their receipt. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. Phone (877) 317-1200; They are currently debiting my bank account to satisfy an account they declare I previously had ownership of that I do not recall. This is exactly what it sounds like: These types of agreements are rare, but a debt collector may agree if its desperate for your payment. Maybe a pay for delete will help me save some money. Our content is intended to be used for general information purposes only. Do I handle the debt through Convergent? How do I get them to delete their reporting. Even if someone you speak to says no, try someone else or on another day. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Houston Texas, Galaxy Asset Purchasing, LLC Convergent Outsourcing, Inc. I asked if she was sure and she said yes. Watch to learn more! . Sprint sent account to collections, Convergent Outsourcing. How do I know I can trust these reviews about Convergent (formerly ER Solutions, Inc.)? I paid them today, now waiting to see what will happen. Maryland Residents: This agency is licensed as NMLS ID # 930053. The only advice I can offer you is not to feed into their urgency. :'(. I would invite you to contact our Compliance Department by Email at #COICompliance@convergentusa.com should you require further assistance. Therefore, its important to request debt verification ASAP. If you cannot afford to pay your debt in one payment, our representatives will work with you to setup a payment plan. If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. If you havent received proof of payment within two weeks, please check your junk/spam box in your email to make sure it doesnt appear there. I'm suprised they just won't delete it since it's paid and they were notified. It collects on behalf of companies and businesses in a variety of industries, including: Although its incredibly annoying, Convergent Outsourcing is a legitimate business and not a scam. Legally they've followed to the letter of the law. Seemed reasonable, but what a scam. After reading discussions on this forum, I spoke with Sprint and paid them directly. A lady called me from Convergent outsourcing about a Dish Network account. Learn more about Convergent Outsourcing or view your account with us online. Convergent Healthcare | 3,323 followers on LinkedIn. Convergent Outsourcing and its agents are not credit specialists. More details on software and accessibility are available at WebAIM.org. Convergent Outsourcing does not accept payment in exchange for credit deletion. Read More . I asked her if Convergent owned the debt. Paying off a debt marks the debt as paid off. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. They stated update will occur. Convergent Healthcare | LinkedIn I called T-Mobile and they said themselves I have never have owed any past debt in my 14 years with them. As a debt collection agency, we work on behalf of our clients to collect outstanding debts and unpaid bills. Our representatives are trained to actively listen and help guide you through the debt collections process in a flexible manner that will best serve your current financial situation. It was easy and if you've been harassed by them you need to do this. Copyright 1997-2023 Ripoff Report. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. The posting time indicated is Arizona local time. Copyright 2022 Consumers Unified LLC. which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. Convergent Outsourcing/Sprint Help - myFICO Forums - 6579365 FTC's website on credit. BUT UNJUST DONT PROSPER. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. Top 86 Reviews and Complaints about Convergent - ConsumerAffairs I found out that Convergent Outsourcing, Inc. is a SCAMMER company. Philidelphia Nationwide, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. - Make the payment with them through chat. Here is what I did: - went to Sprint chat online to pay my old bill (don't call, do it on the website)https://www.sprint.com/en/landings/chat.html, - Choose "account change/inquiry" yellow button underneath for chat. I have never had an account with Verizon! Rude! I never signed a contract). For more information, read, How to Remove First Federal Credit Control from Your Credit Report, How to Remove First National Collection Bureau, Inc. from Your Credit Report, How to Remove Frontline Asset Strategies from Your Credit Report, How to Remove DCM Services from Your Credit Report, How to Remove FMA Alliance from Your Credit Report, remove the collection entry from your credit report, How to Remove Convergent Outsourcing from Your Credit Report, Telecommunication suppliers such as Sprint and T-Mobile, Failing to respond to debt validation requests. Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington. I'm looking to buy a new car soon, and I know the collection removal will help me get a better rate on a loan. We do send updates to all applicable credit reporting agencies for some clients weekly; we also request that they update a consumers credit report to reflect any payments. I had new devices on T-Mob so any blacklisting didn't affect me. So, I called the number, and got on the phone with an agent. I'd only worry if they fail to indicate that you paid the debt. They are a scam. Consumers want to see how a business took care of business. I confirmed with T-Mobile that my account is 0. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. If you cant find your letter or you havent received one, you can get your account number by calling Convergent Outsourcing at 1-800-444-8485. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. Sprint cannot make exceptions to this policy. How did you get in contact with them i need to pay something off but cant reach them.